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END DEVICES COORDINATOR BMW SLP, S.A. DE C.V.

OFRECE LAS SIGUIENTES VACANTES EN SU NUEVA PLANTA EN SAN LUIS POTOSI

 

END DEVICES COORDINATOR
BMW SLP, S.A. DE C.V.
 
Description
As an End Devices Coordinator, your work will primarily focus on:
Coordinating daily operations of workplace systems and maintenance of IT
Equipment Infrastructure, such as personal computers, output
management, and other IT End User devices.
Leading the planning, implementation and maintenance of Workplace
Systems that perform, as to define business expectations.
Serving as an IT Project steerer for small-medium sized projects overseeing
resources assigned, conducting status meetings, and effectively
communicating the project status to stakeholders as delegated by the BMW
Supervisor.
Monitoring reports to ensure the SLAs (Service Level Agreements) are met
and all processes are followed as necessary.
Serving as main point of contact for Workplace Operation topics for Plant
San Luis Potosí.
Providing basic and intermediate support to the Networking teams for LAN,
WLAN, WiFi, routing and switching.
Providing support of worldwide service transitions (change management).
Leading escalation management of unresolved, singular incidents or service
requests after an end user escalation.
 
Qualifications and Experience
You should have:
B.S. degree in Computer Science, Electrical Engineering, IT, or technical
studies plus 5 years of experience to make it equivalent to a degree.
10+ years on experience in IT End Devices and Network infrastructure support.
Strong experience with computer infrastructure in the areas of software,
hardware and related processes in an operational production environment.
Knowledge of ITSM suite tools or similar.
ITIL proven experience.
Proficient English both verbal and written.
Strong communications skills; good presentation skills.
Legal Entity
BMW SLP, S.A. de C.V.
Job ID
1600038G
 
 
http://bmwgroup.jobs:80/es_mx/job?ref=1600038G
 
 
 
 
 
IT APPLICATIONS COORDINATOR
(SHOPFLOOR)
BMW SLP, S.A. DE C.V.
Description
Information rules the world. We are now living in a digital era, information is
everywhere, that´s why we need to be able to interpret it and use it in order to
progress. People who can transform raw data into clear communication have the
ability to overcome any type of challenge. We want to keep driving towards the
future, so our team is currently seeking a:
 
IT Applications Coordinator (Shopfloor)
As an IT Applications Coordinator, you will be ensuring the correct and smooth
operation of all applications in the area.
Furthermore, you will be monitoring that all incidents on applications are resolved
according to the service level agreement, as well as providing follow-up of any
escalations, and proper steering of vendors to provide the necessary solutions.
 
Qualifications and Experience
Bachelor degree in IT engineer or Computer Science.
10+ years of experience in System development (programming), Linux/Unix
(or similar), Relation of databases, IT Operations tools such as ITSM and
Knowledge databases, strong knowledge in configuration management
data bases (CMDB). Projects support.
Operation of Company wide applications (Linux, UNIX, Oracle, SQL, Web,
J2EE, Shell-script and/or programming).
ITIL v3 intermediate level certification.
TOEFL or Cambridge first certificate.
Knowledge of IT Operations tools such as Remedy ITSM suite, IBM ISM
Tool, HP Service Center.
Legal Entity
BMW SLP, S.A. de C.V.
Job ID
160004L9
 
http://bmwgroup.jobs:80/es_mx/job?ref=160004L9

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